Terms of Service
The agreement covering your Vodou account and our hosted services.
Effective date: July 20, 2026 Version: 1.1
These Terms of Service ("Terms") are a legally binding agreement between you and Vodou Inc. ("Vodou," "we," "us," or "our") governing your access to and use of Vodou's hosted services, including accounts, the app.vodou.ai web application, the managed LLM tier and LLM proxy, billing and subscriptions, downloads, and any other service we make available (collectively, the "Service").
By creating an account, clicking to accept, or using the Service, you agree to these Terms and to our Privacy Policy (https://app.vodou.ai/privacy.html). If you do not agree, do not use the Service.
Use of the proprietary Vodou software binaries on your own devices is additionally governed by the Vodou End User License Agreement ("EULA," https://app.vodou.ai/eula.html), which is incorporated into these Terms by reference. Open-source components are governed by their own licenses (see LICENSING.md in the distribution).
If you accept on behalf of an organization, you represent that you have authority to bind it.
1. Eligibility; Accounts
1.1. You must be at least 18 years old (or the age of majority in your jurisdiction, if higher) to use the Service. The Service is not directed to children.
1.2. You must provide accurate registration information and keep it current. You are responsible for all activity under your account and for safeguarding your credentials and API/authentication tokens. Notify us promptly at legal@vodou.ai of any unauthorized use.
1.3. We may decline, suspend, or terminate registration at our reasonable discretion, including for violation of these Terms.
2. The Service; Alpha Status
2.1. Vodou is a local-first agentic AI system: the software runs on your devices, and the Service provides accounts, entitlements, billing, the managed LLM tier, and related functionality.
2.2. Pre-release quality. Portions of the Service and software are designated alpha or beta. They may be unstable, may change or be discontinued at any time, and should not be relied on for production-critical or irreplaceable data. Section 9 (warranty disclaimer) applies with particular force to pre-release functionality.
2.3. We may add, change, or remove features of the Service at any time. We will use reasonable efforts to notify you of material reductions to paid functionality.
3. Plans, Billing, and Taxes
3.1. Plans. The Service offers free and paid plans. Features, quotas, and limits per plan are described at https://app.vodou.ai/pricing and may change as provided in these Terms. Certain features (for example, the managed LLM tier) require a paid plan.
3.2. Subscriptions auto-renew. Paid plans renew automatically at the end of each billing cycle until cancelled. You can cancel at any time in your account settings; cancellation takes effect at the end of the current billing period, and you keep paid features until then.
3.3. Payment. Payments are processed by our third-party payment processor (currently Stripe). You authorize recurring charges to your payment method. You are responsible for keeping your payment method current; failed payment may result in downgrade or suspension after reasonable notice.
3.4. Refunds. Except where required by applicable law, payments are non-refundable and we do not provide refunds or credits for partial periods, downgrades, or unused quota.
3.5. Price changes. We may change prices with at least 30 days' notice (by email or in-product). Changes apply at your next renewal after the notice period; if you do not agree, cancel before renewal.
3.6. Taxes. Fees are exclusive of taxes; you are responsible for applicable taxes, which we may collect where required.
3.7. Usage metering. Usage of metered features (including managed-LLM tokens and tracked BYOK usage) is measured by our systems, which are the system of record for billing and quota enforcement.
4. Acceptable Use
You will not, and will not permit anyone to:
(a) use the Service to violate law, or to infringe, misappropriate, or violate the rights of others; (b) use the Service to create, distribute, or operate malware, or to gain or attempt to gain unauthorized access to systems, accounts, or data of others; (c) use the Service to generate or distribute content that is unlawful, or to harass, defraud, or materially mislead others (including undisclosed impersonation); (d) circumvent or attempt to circumvent authentication, entitlement checks, usage metering, quotas, rate limits, or other technical or billing controls, or use the Service in a way designed to avoid incurring fees; (e) resell, rent, or provide the Service to third parties as a service bureau or managed offering, except as expressly permitted in writing by Vodou; (f) probe, scan, overload, or test the vulnerability of the Service except via a coordinated disclosure we have authorized in writing; (g) scrape or bulk-extract the Service other than through interfaces we provide; (h) use the managed LLM tier in violation of the acceptable-use requirements of the underlying model providers; or (i) misrepresent your affiliation with Vodou or use Vodou trademarks without permission.
We may investigate violations and may suspend or terminate accounts engaged in them (Section 10).
5. Your Content; Local Data
5.1. "Your Content" means content you submit to or process through the Service or the software, including prompts, files, messages, configurations, and the outputs generated for you.
5.2. You own Your Content. As between you and Vodou, you retain all rights to Your Content. You grant Vodou a limited, worldwide, non-exclusive, royalty-free license to host, process, transmit, and display Your Content solely as needed to provide and secure the Service (for example, routing prompts through the managed LLM proxy you elect to use, metering usage, and storing account data).
5.3. Local-first. Conversation history, memory databases, and files created by the locally running software are stored on your device by default and do not transit our servers except as described in the Privacy Policy (for example, content you route through the managed LLM tier).
5.4. We do not sell Your Content and do not use it to train foundation models. Usage *metadata* (such as token counts and feature usage) is collected as described in the Privacy Policy.
5.5. Responsibility. You are responsible for Your Content, for having the rights necessary to use it with the Service, for the actions of automations you enable, and for maintaining backups of local data. AI-generated output may be inaccurate; verify it before relying on it. Output is not professional advice.
5.6. Third-party services and BYOK. If you connect third-party services or supply your own API keys, the third party's terms govern that service, you are responsible for resulting charges, and Vodou is not responsible for third-party services.
6. Intellectual Property
The Service, the proprietary software, and all associated intellectual property are owned by Vodou Inc. and its licensors. Except for the limited rights expressly granted in these Terms, the EULA, and applicable open-source licenses, no rights are granted to you. The names "Vodou," associated logos, and other Vodou marks may not be used without our prior written permission. If you provide feedback, you grant Vodou a perpetual, irrevocable, worldwide, royalty-free license to use it without obligation to you.
7. Copyright Complaints (DMCA)
If you believe content available through the Service infringes your copyright, send a notice compliant with 17 U.S.C. § 512(c)(3) to legal@vodou.ai (subject line "DMCA Notice"), including identification of the work, the allegedly infringing material, your contact information, the required statements, and your signature. We may remove material and may terminate repeat infringers' accounts.
8. Open Source
The Vodou distribution includes components under the Apache License, Version 2.0 and other open-source licenses. Those licenses — not these Terms — govern your use of those components. Nothing in these Terms restricts rights granted by an applicable open-source license. See LICENSE, LICENSE-APACHE, NOTICE, and LICENSING.md in the distribution.
9. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, VODOU DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WITHOUT LIMITING THE FOREGOING, VODOU DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; THAT DEFECTS WILL BE CORRECTED; OR THAT AI OUTPUTS WILL BE ACCURATE, COMPLETE, OR FIT FOR ANY PURPOSE. YOU USE THE SERVICE, AND ACT ON ITS OUTPUTS, AT YOUR OWN RISK.
Some jurisdictions do not allow certain disclaimers, so some of the above may not apply to you.
10. Suspension; Termination
10.1. By you. You may stop using the Service and delete your account at any time. Paid periods already billed are not refunded (Section 3.4).
10.2. By us. We may suspend or terminate your access (in whole or in part) (a) for material breach of these Terms or the EULA, including Section 4 violations or non-payment, (b) where required by law, or (c) upon discontinuation of the Service or a feature. Where practicable, we will provide notice and, for curable breaches, a reasonable opportunity to cure.
10.3. Effect. Upon termination, your right to use the Service ceases. Sections 3.4, 5 (as to accrued rights), 6, 9, 11, 12, 13, and 14 survive. We have no obligation to retain account data after termination beyond what the Privacy Policy or law requires; export anything you need first.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW: (a) IN NO EVENT WILL VODOU OR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR DATA USE, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, EVEN IF ADVISED OF THE POSSIBILITY; AND (b) VODOU'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (i) FIFTY U.S. DOLLARS (US $50) AND (ii) THE AMOUNTS YOU PAID TO VODOU IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
These limits apply notwithstanding any failure of essential purpose of any limited remedy. Nothing in these Terms limits liability that cannot be limited by law.
12. Indemnification
You will defend, indemnify, and hold harmless Vodou and its officers, directors, employees, and agents from and against claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) Your Content; (b) your use or misuse of the Service; (c) actions taken by automations you enable; (d) your violation of these Terms, the EULA, or applicable law; or (e) your violation of third-party rights or third-party service terms.
13. Dispute Resolution; Arbitration; Class Action Waiver
The dispute resolution terms of the EULA — informal resolution first, then binding individual arbitration under the AAA Consumer Arbitration Rules, small-claims and IP-injunction carve-outs, jury trial and class action waiver, mass-filing staging, and a 30-day arbitration opt-out (EULA Section 16) — apply equally to disputes arising out of or relating to these Terms or the Service, and are incorporated here by reference. To opt out of arbitration, email legal@vodou.ai within 30 days of first accepting these Terms.
14. Governing Law; Venue
These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-laws principles. Subject to Section 13, the state and federal courts located in Delaware have exclusive jurisdiction, and the parties consent to personal jurisdiction and venue there.
15. Changes to these Terms
We may update these Terms from time to time. We will post the updated Terms at https://app.vodou.ai/terms.html with a new effective date, and for material changes we will provide reasonable advance notice (for example, by email or in-product notice). Changes apply prospectively; your continued use of the Service after the effective date constitutes acceptance. If you do not agree, stop using the Service and cancel before the changes take effect.
16. General
These Terms (with the Privacy Policy, the EULA, and any plan-specific or signed terms) are the entire agreement between you and Vodou regarding the Service. A signed agreement between you and Vodou controls over these Terms to the extent of a conflict. If any provision is held unenforceable, it will be limited to the minimum extent necessary and the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets. We are not liable for delay or failure caused by events beyond our reasonable control. Notices to you may be provided by email to your account address or in-product; notices to us go to the contact below.
17. Contact
Vodou Inc. Email: legal@vodou.ai